Frequently Asked Questions

When will my order arrive? 

Depends on the shipping company that was selected and responsible for the delivery, we provide a group of responsible for shipping in a group of major cities, and it usually takes from 3 to 10 days from the order to be confirmed.


Is there delivery outside the country? 

Currently, contracted shipping companies deliver within the country and a group of cities specified on the delivery page. All cities to which the shipping company’s representative arrives are displayed

 You can request delivery outside the country from the store team via WhatsApp to provide information on product weight and pricing for international shipping agents who are not currently registered in the store.


In the event of a manufacturing defect in the product? 

You must go back and read the return policy to know the terms of return and replacement, and in the event of a manufacturing defect, it was agreed to return, the shipping value of the company will be calculated, as well as the return of shipping to the customer, but the value of the product is not calculated on the customer according to the return policy.


I want to order large quantities, is there a discount?

The store provides a service of delivery of large quantities in the event of an order, and there is a discount of 10-20% on some products. You can contact us directly via the Contact Us page and inquire about quantities and discount